Vacancies
Email & CRM Marketer (Klaviyo)
Code is a digital agency with a 100% E-Commerce focus. Our teams design, develop and optimize our clients' most critical business tool: their e-commerce platform. We not only help brands to a high-performing Shopify webshop, but we also translate our work into an impressive conversion rate. Our favorite tool to achieve this is Klaviyo: automated email marketing software that is fully tailored to what e-commerce brands need. Code is one of the fastest-growing Klaviyo agencies in Europe and is looking for CRM / Email Marketers to join our team.
We actively manage email marketing for +70 brands, including Alpinestars, O’Neill, Veloretti, and Intersport.
We're a team of 55 developers, project managers, e-commerce consultants and marketers with a shared passion: e-commerce. We are remote-friendly and spread out across our three offices in Delft, Amsterdam and Berlin. With 16 different nationalities and over 40% women, we are a diverse team. We love our warm-hearted culture and daily lunches; being social is deeply rooted in our work culture. We have created a great place to work for our Coders and we constantly strive for a healthy work-life balance. Personal development is one of our key company values.
But enough about us - we want to know more about you!
About the role
As an Email Marketer / Klaviyo Expert at Code, you will manage and optimize email marketing for a variety of merchants. You will develop and implement data-driven email strategies that improve customer engagement, retention and revenue growth.
You will be responsible for developing and executing personalized email marketing campaigns and flows, such as welcome series, abandoned checkout and post-purchase, tailored to the client. You perform A/B tests to improve key performance metrics like open rates and conversion rates and handle audience segmentation to drive customer engagement and boost your client's growth. Wondering what that looks like in practice? Check out our Email Marketing Inspiration Book for examples of our customer’s most successful Email Marketing flows.
Additionally, you'll analyze campaign performance data to provide actionable insights and recommendations to clients. Smooth client communication and ongoing strategy refinement are essential for you to deliver outstanding results that align with each brand's goals.
About you:
This role is perfect if you’re passionate about email marketing and skilled with Klaviyo (or another relevant ESP). You are eager to learn, have a good sense of technology, logic, and data, and you like to keep raising the bar to improve engagement and sales for your clients. When your campaigns lead to great results and a happy client, you know it has been a successful week.
You:
- Have +3 years of experience with email marketing, preferably with a focus on Klaviyo or e-commerce.
- Have a proven email marketing track record.
- Have a strong understanding of email marketing strategies and best practices, including segmentation, deliverability, and compliance.
- Have an eye for design and are familiar with translating brand guidelines into a pixel-perfect email design.
- Work very accurately, with attention to detail and a commitment to deliver high-quality work.
- Have experience with A/B testing and email, campaign and flow optimization.
- Have analytical skills and can interpret data and deliver actionable insights.
- Can work independently on multiple projects and collaborate with cross-functional teams.
- Have excellent written and oral communication skills in both Dutch and English (Do you match all other criteria but do not speak Dutch? Please still apply).
- Have at least a Bachelor’s Degree or work experience equivalent to this.
- Are available to work 32-40 hours per week.
Bonus points if:
- You are familiar with SMS marketing and integrating it with Klaviyo;
- You have technical skills and will not shy away from (learning) a little HTML / CSS;
- You have experience in copywriting (Dutch/English);
- You have Klaviyo certifications that demonstrate your expertise;
- You have knowledge of Customer Data Platforms (CDPs) and RFM models.
- You have experience with Shopify or another E-Commerce platform.
What's in it for you:
- You will work on fun, impactful, visible and challenging projects for growing brands in the Champions League of e-commerce.
- Flexible location: possibility to work in our beautiful office in picturesque Delft, Amsterdam, or remotely - we meet up weekly in the office in Delft, which is easy accessibility by public transport.
- You will join an agency with high ambitions but realistic expectations. We actively facilitate a healthy work-life balance.
- Your personal and professional development is essential to us: together we invest in your growth.
- Informal dress code and open culture – we like to feel at home! So expect to have fun with after-work drinks & team outings.
- Being part of a team where your input will be valued and respected.
- Tasty lunches provided at the office every day. You’ll be amazed by the lovely rendang that our Tsong-Fu prepares every month (veggie options as well!). Our fridge is fully stocked with beer and soda, so don’t worry about that.
Do you not fully meet all the requested job requirements or experience? But do you get extremely excited about this role and Code? Then we encourage you to apply anyway.