Vacancies
Solution Engineer
Code is an e-commerce agency with a strong focus on Shopify. Our team designs, develops, and optimizes high-end stores for brands like Stoov, Intersport, Alpinestars, BOSKA, Mercer Amsterdam, and Rosefield. We don’t just help brands launch high-performing webshops—we also drive strong conversion rates using growth tactics and tools like Klaviyo.
We are a team of over 55 developers, project and customer success managers, marketers, and e-commerce strategists, spread across our offices in Delft, Amsterdam, and Berlin. With 16 different nationalities and more than 40% women, we are a diverse team. We value our warm culture, enjoy daily lunches together, and have a deeply rooted sense of community. We’ve created an amazing workplace for Coders and prioritize a healthy work-life balance.
But enough about us—we’d love to learn more about you!
About the role
We are looking for a Solutions Engineer to advise our clients on the optimal setup of their e-commerce landscape. Acting as the link between Sales, Development, and our clients, you represent different teams and identify opportunities and risks at an early stage. You support the Sales team in creating project proposals that maximize customer value.
The focus is on making the best use of Shopify functionalities and apps within the Shopify app ecosystem. However, your perspective goes beyond just the e-commerce platform. You understand that a webshop is just one piece of a larger IT architecture, where elements like product data, customer information, inventory management, and order processing all interact with external systems. You can clearly explain how choices within this complex landscape impact a Shopify store and vice versa.
At Code, new projects typically start with what we call the Discovery phase. During this phase, you work closely with the client and our developers to determine how we will approach the development stage. If the webshop is the house, you are the one creating the blueprint. You ask the right questions to fully understand the client’s needs and requirements. You map out the client's IT landscape and, after consulting with our developers, provide advice on technical solutions for the webshop.
This Discovery phase has two key objectives. First, it ensures that our clients have a realistic understanding of the delivered functionality and the investment involved. Second, your blueprint serves as a roadmap, allowing our teams to complete projects on time and within budget.
About you:
- You enjoy taking the lead in conversations and know how to ask the right questions.
- You quickly identify the pain points and needs of leads and translate them into the best e-commerce solution.
- You think outside the box—where others see no answer, you come up with creative, unconventional solutions.
- When you spot an opportunity or risk, you collaborate with the commercial team to turn it into value for our clients.
- You have strong analytical skills—you’re a true problem solver!
- You have exceptional social skills, thrive in a team, and have experience in building and maintaining strong relationships with clients and partners.
You:
- You have at least 3 years of experience in the e-commerce industry.
- You are familiar with technologies such as headless commerce and Shopify Commerce Components and stay up to date with technical developments and innovations in the e-commerce industry.
- You are a Shopify (apps) expert and have knowledge of Enterprise SaaS software.
- You are familiar with common systems such as ERP, WMS/OMS, PIM, CMS, and CDP.
- You have a higher professional (HBO) or university (WO) level of thinking and working.
- You have strong written and verbal communication skills in both English and Dutch and can present convincingly.
Bonus points when you:
- You have experience with other e-commerce platforms.
- You have knowledge of web development: JavaScript, TypeScript, React, HTML, CSS, and APIs.
- You have knowledge of low-code development and integration platforms.
- You speak German.
What's in it for you:
- You will work on fun, visible and challenging projects for growing brands in the Champions League of e-commerce.
- Flexible location: possibility to work in our beautiful office in picturesque Delft, vibrant Amsterdam or remote - we meet up weekly during dev-days in the office in Delft, easy accessibility by public transport.
- You will join an agency with high ambitions but realistic expectations. We actively facilitate a healthy work-life balance.
- Your personal and professional development is essential to us: together we invest in your growth.
- Informal dress code and open culture – we like to feel at home! So expect to have fun with after-work drinks & team outings.
- Being part of a team where your input will be valued and respected.
- When we're out of office, we really are.
- A mobility budget, giving you the freedom to choose how you prefer to travel.
- An Apple phone and laptop.
- Tasty lunches provided at the office every day. You’ll be amazed by the lovely rendang that our Tsong-Fu prepares every month (veggie options as well!). Our fridge is fully stocked with beer and soda, so don’t worry about that.
Do you not fully meet all the requested job requirements or experience? But do you get extremely excited about this role and Code? Then we encourage you to apply anyway.
